Support for people struggling with the rising cost of living

Find local and national support to help with the rising cost of living, including advice on energy bills, food costs, benefits, and services to keep you and your family well this winter.

Minded man viewing receipts in supermarket and tracking prices

Facing financial strain due to increasing costs of essential items? We’ve gathered key resources both nationally and locally to help you navigate these challenges.

Save Money with a Prescription Prepayment Certificate (PPC)

A Prescription Prepayment Certificate (PPC) acts like a prescription “season ticket,” covering all NHS prescriptions, except wigs and fabric supports from hospitals. Three options are available: 3-month, 12-month, and HRT PPCs, offering substantial savings. For instance, with a 12-month PPC, you can save up to £351.60 annually. Applying is quick and easy online or via phone, with multiple payment choices. Remember to renew in time to avoid paying full prescription charges when it expires, and never use it past the expiry date.

Find and more and apply

Information and support from national government

The gov.uk website offers comprehensive guidance on:

  • Income and disability benefits
  • Bills and allowances
  • Childcare, housing, and travel
Visit the gov.uk cost of living support centre

Help for Households

Global events have led to rising costs, leaving many households concerned. Discover what government assistance you might qualify for.

Visit the Help for Households page

Priority Services Register

If you or someone in your household has a disability, long term condition or is of pensionable age, you can register to be put on the Priority Services Register for energy supply.

Visit the Priority Services Register website

Local government resources

Here’s a round-up of support offered by various local councils:

Essex County Council’s support centre Southend-on-Sea City Council’s support centre Thurrock Council’s support centre

Citizens Advice

Citizens Advice is a national charity and network of local charities that offer confidential advice online,

Get free, confidential advice on:

  • Help with debts
  • Reducing regular living costs
  • Using a food bank
  • Mortgage and rent issues
Find your local Citizens Advice

Warm Homes Essex

Struggling with heating costs? This partnership can help you reduce energy costs and make your home more sustainable.

Visit Warm Homes Essex’s website

The Trussell Trust and Food Banks

For immediate food assistance, obtain a referral voucher from community organizations like schools, GPs, or advice agencies.

Call the Help through Hardship helpline: 0808 208 2138 (Mon–Fri, 9am–5pm)

Find a food bank near you