Healthwatch Essex is an independent charity which gathers and represents views about health and social care services in Essex. Their aim is to influence decision makers so that services are fit for purpose, effective, and accessible, ultimately improving service user experience.
After being approached by Hertfordshire and West Essex Integrated Care System, Healthwatch Essex undertook a series of projects focussing on the lived experiences of people in the area in relation to their health, care, and wellbeing.
This project focussed upon gathering peoples lived experience of accessing community pharmacies in west Essex through a series of surveys, interviews, and case studies.
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