Digital, data and technology

Technology touches every part of our lives. Whether it’s catching up with friends or finding the best route home, digital solutions make tasks simpler and more efficient.

In health and social care, technology helps us provide better care for residents and makes it easier for them to access services when they need to. With the right technology, our workforce is better informed and more empowered. It enables collaboration, smarter decisions, and better outcomes.

We believe that our residents, services, and dedicated professionals should benefit from the transformative power of technology. Here in mid and south Essex, we’re not just embracing innovation – we’re driving it.

Our vision is clear: an Integrated Care System (ICS) where technology supports and enhances the care our residents receive and the services our workforce delivers. We’re working to make sure your health and care information is safe and can be accessed by you and the people caring for you when it is needed. To do this, we are building digital services which are shaped for each person’s needs, making everyone empowered at every stage.

What we want to achieve

Our ICS Digital Strategy sets out three digital priorities for our Integrated Care System. These are:

Digitise

  • Modernising infrastructure: Ensuring we’re ready for the future by investing in a strong foundation of digital tools and services.
  • Building capability: Enhancing our digital capacities and capabilities to meet the growing demands of the digital age.
  • Innovating collaboratively: Working with the most innovative people and companies out there to bring the best to our patients and residents.

Connect

  • Data at your fingertips: Ensuring access to accurate, trustworthy, and real-time data when and where it’s needed.
  • Insightful analytics: Harnessing the power of population health management (PHM) and direct care analytics to offer insightful decisions for clinicians and professionals.
  • Dynamic service design: Creating a safe and secure testing environment that allows for real-time evaluations, making it easier to launch and grow better digital solutions.

Transform

  • Pathway-centred services: Designing digital services that are focused on holistic care pathways, ensuring continuity and consistency.
  • User-centric focus: Tailoring solutions that prioritise both residents and staff.
  • Real-time updates: Moving towards systems that update data in real-time, providing the latest information for the best care.
  • Streamlining operations: Automating administrative and triage processes for efficiency.
  • Predictive interventions: Utilising data-driven and AI-powered tools to predict and provide preventative care.

All this is supported by our commitment to strong leadership, transparent governance, and collaborative partnerships. Our primary aim remains the same: to use technology to improve health outcomes and experiences for everyone in mid and south Essex.

Our strategic priorities

In October 2022, the Mid and South Essex Integrated Care Board approved a Digital Investment Plan which focuses on the delivery of core digital capabilities across our Integrated Care System. There’s a strong need to improve our digital and data systems in mid and south Essex. So, our investment plan focuses on key areas that will:

  • Make a difference to the collective health and care provision across mid and south Essex and its borders.
  • Improve the commonality of solutions and their ability to talk to each other to better cater to the needs of the workforce and population.
  • Drive up the digital maturity in line with ‘What Good Looks Like’.

Click the buttons below to read more about the key strategic digital programmes we are working on from this Digital Investment Plan:

Shared Care Record Digital patient portal: Patients Know Best Athena: MSE Data and Analytics Platform

Our additional priorities

Underpinning these strategic programmes is a set of supporting activities for our ICS. These include:

Read more

You can find further information about our digital and technology work here: